Placing Your Order

How do I get started?

First you will need one of our authorized dealers to place your countertop order. If you are replacing your cabinets, appliances, sink, and faucet, you will need to order these items before we can template for your countertops. Discuss pricing options with your dealer to see what meets your budget. Make an appointment to visit our showroom to select a countertop material and color. Your dealer will need to send Hallmark Stone the signed quote and purchase order. Once we have received this from your dealer, we contact the homeowner directly to go over projects details during the Interview process. If the cabinets are permanently installed, new sink, faucet, and appliances are all on site, we can continue and schedule for Template (final measurements).

What is a Dealer?

As a wholesale fabricator, we sell through our dealers instead of to the general public. We work with dealers such as Kitchen and Bath remodelers, cabinet companies, Designers, Home Builders, and even Big Box stores such as Lowes or Home Depot. Dealers are experts in the industry that you can purchase your countertops through. Your dealer will be able to explain the process, and give you information on countertop pricing for your project. Click here to find one of our authorized dealers in your area.

How long is the process?

The general lead time from day of Template to Installation is 7-9 business days.

What if I have a small project, such as a bathroom vanity, table top or bar top?

Smaller projects will still require the use of a dealer. For projects under 20 square feet, you will need to select a remnant from our outdoor remnant yard for your project. Remnants are offered at a discounted rate for these smaller projects compared to ordering a full slab of stone. Remnant appointments generally take between 45 minutes to 1 hour. Click here to view our online remnant inventory.

Do I need to make an appointment to visit your showroom?

We strongly encourage you to make an appointment to visit our showroom. This allows us to block out time for your visit and make sure we have the material you are interested in available for viewing. Our showroom is open Monday and Friday 8am-5pm, Tuesday – Thursday 8am-6pm (limited availability after 5pm), and Saturday 9am-12pm. Click here to book your appointment online.